Delete your WonYet account & data

You can permanently delete your WonYet account and all of its data at any time. There are two ways to do it.

Option 1 — Delete it yourself, instantly (recommended)

1. Open WonYet and sign in.
2. Go to Account → Data (the “More” tab on mobile, the sidebar on desktop).
3. Open “Delete my account” and confirm.

Deletion is immediate and cannot be undone. You can also export a complete copy of your data first from the same Account → Data screen.

Option 2 — Ask us to delete it

If you can’t sign in, email privacy@wonyet.com from the address on your account and ask us to delete it. We complete emailed deletion requests within 30 days and confirm by email.

What gets deleted

• Your account and login credentials, email address, and any first name and U.S. state on file.
• Your ticket history and all the data we read from your tickets. (We never store the ticket photos themselves — each image is discarded the moment it’s read — so there are no saved photos to delete.)
• Pools you own, your push-notification subscription, and your saved preferences.

What may be retained

• Anonymized, aggregate product counts that are no longer linked to you.
• Payment/transaction records held by our processor (Stripe) where retention is required by tax and accounting law.

Full detail on what we collect and how long we keep it is in our Privacy Policy. Questions: privacy@wonyet.com.